{"id":183,"date":"2020-10-29T16:24:14","date_gmt":"2020-10-29T15:24:14","guid":{"rendered":"https:\/\/phoenix-enzymreiniger.com\/?page_id=183"},"modified":"2026-06-11T20:34:55","modified_gmt":"2026-06-11T18:34:55","slug":"agbs","status":"publish","type":"page","link":"https:\/\/phoenix-enzymreiniger.de\/en\/agbs\/","title":{"rendered":"GTC's"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"183\" class=\"elementor elementor-183\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d1e2027 e-flex e-con-boxed e-con e-parent\" data-id=\"d1e2027\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-dcc67d0 elementor-widget elementor-widget-html\" data-id=\"dcc67d0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<!-- ============================================================\n     PHOENIX ENZYMREINIGER \u2013 ALLGEMEINE GESCH\u00c4FTSBEDINGUNGEN\n     Stand: 11.06.2026 \u00b7 Quelle Basistext: Trusted Shops Rechtstexter\n     Korrigiert\/erg\u00e4nzt:\n       - Verk\u00e4ufername vollst\u00e4ndig (Klaus-Dieter Schmidt \u2026)\n       - Vertragssprache nur Deutsch (Englisch entfernt)\n       - Versandkosten: Begr\u00fcndung \"Gewicht\" statt \"Verpackungsma\u00dfe\"\n       - Zahlungsarten vollst\u00e4ndig (Klarna, Nachnahme, Amazon Pay, SEPA, Rechnung)\n       - \u00a719 UStG Kleinunternehmer-Hinweis erg\u00e4nzt\n       - Hygieneausnahme \u00a7312g II Nr.3 BGB \/ Widerruf-Hinweis erg\u00e4nzt\n     CI: Navy #072C58 \/ #1B4380 \/ #4A7BA7 \u00b7 Gold #B8860B\n     Einbau: WordPress Seite \"AGB\" \u2192 Block \"Custom HTML\"\n     ============================================================ -->\n<style>\n  .phx-agb{\n    --navy:#072C58; 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Our online shop is intended exclusively for consumers.<\/p>\n    <p>A consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor self-employed. An entrepreneur is a natural or legal person or a partnership with legal capacity who, when concluding a legal transaction, acts in the exercise of his or her commercial or self-employed professional activity.<\/p>\n    <a class=\"phx-agb__top\" href=\"#agb-top\">\u2191 Back to top<\/a>\n  <\/section>\n\n  <!-- 2 -->\n  <section id=\"agb-2\">\n    <h2 class=\"phx-sec\"><span class=\"num\">02<\/span> Contracting parties, conclusion of contract, correction options<\/h2>\n    <p>The purchase agreement is concluded with Klaus-Dieter Schmidt, Consulting &amp; Sales Service Schmidt.<\/p>\n    <p>By placing products in our online shop, we are making a binding offer to conclude a contract for these products. You can initially place our products in your shopping cart without obligation and correct your entries at any time before submitting your binding order by using the correction tools provided and explained in the ordering process. The contract is concluded when you accept the offer for the products in your shopping cart by clicking the order button. You will receive an order confirmation by email immediately after submitting your order.<\/p>\n    <a class=\"phx-agb__top\" href=\"#agb-top\">\u2191 Back to top<\/a>\n  <\/section>\n\n  <!-- 3 -->\n  <section id=\"agb-3\">\n    <h2 class=\"phx-sec\"><span class=\"num\">03<\/span> Contract language, contract text storage<\/h2>\n    <p>The language available for concluding the contract is German.<\/p>\n    <p>We save the text of the contract and send you the order data and our GTC in text form. You can view the text of the contract in our customer login.<\/p>\n    <a class=\"phx-agb__top\" href=\"#agb-top\">\u2191 Back to top<\/a>\n  <\/section>\n\n  <!-- 4 -->\n  <section id=\"agb-4\">\n    <h2 class=\"phx-sec\"><span class=\"num\">04<\/span> Delivery terms<\/h2>\n    <h3>4.1 Shipping costs<\/h3>\n    <p>In addition to the prices shown, standard shipping costs will apply. These costs depend on the weight of the respective product:<\/p>\n    <p>Up to 60 g: 2.00 Euro \u00b7 60 g to 250 g: 5.50 Euro \u00b7 250 g to 2 kg: 7.00 Euro \u00b7 2 to 5 kg: 11.90 Euro \u00b7 5 to 10 kg: 15.90 Euro \u00b7 10 to 20 kg: 24.90 Euro \u00b7 20 to 31.5 kg: 34.90 Euro.<\/p>\n    <p>Further details regarding shipping weight can be found in the respective offers.<\/p>\n    <h3>4.2 Delivery options<\/h3>\n    <p>We ship the products to the delivery address specified during the ordering process. Delivery to parcel lockers is possible. We only deliver via shipping. Unfortunately, self-collection of the goods is not possible.<\/p>\n    <a class=\"phx-agb__top\" href=\"#agb-top\">\u2191 Back to top<\/a>\n  <\/section>\n\n  <!-- 5 -->\n  <section id=\"agb-5\">\n    <h2 class=\"phx-sec\"><span class=\"num\">05<\/span> Prices and Payment<\/h2>\n\n    <div class=\"phx-note\">\n      <strong>Note regarding VAT:<\/strong> As a small business within the meaning of \u00a7 19 of the German Value Added Tax Act (UStG), we do not charge or show VAT. The prices quoted are final prices.\n    <\/div>\n\n    <p>The following payment methods are generally available in our shop.<\/p>\n\n    <div class=\"phx-pay\">\n      <h3>Prepayment \/ Bank transfer<\/h3>\n      <p>If you choose payment in advance, we will provide you with our bank details in a separate e-mail and deliver the goods after receipt of payment.<\/p>\n    <\/div>\n\n    <div class=\"phx-pay\">\n      <h3>credit card<\/h3>\n      <p>During the ordering process, you will enter your credit card details. Your card will be charged immediately after you submit your order.<\/p>\n    <\/div>\n\n    <div class=\"phx-pay\">\n      <h3>SEPA Direct Debit<\/h3>\n      <p>By placing your order, you are granting us or our payment service provider a SEPA direct debit mandate. You will be informed of the debit date (so-called pre-notification). The debit will be processed after you place your order, but no earlier than the end of the pre-notification period.<\/p>\n    <\/div>\n\n    <div class=\"phx-pay\">\n      <h3>PayPal<\/h3>\n      <p>To pay the invoice amount via the payment service provider PayPal (Europe) S.\u00e0 rl et Cie, SCA, 22-24 Boulevard Royal, L-2449 Luxembourg (&quot;PayPal&quot;), you must be registered with PayPal, authenticate yourself with your login details, and confirm the payment instruction. The payment transaction will be processed by PayPal immediately after you place your order. You will receive further instructions during the ordering process.<\/p>\n      <p>PayPal may offer additional payment options to registered PayPal customers selected according to its own criteria within their customer account. However, we have no influence over the availability of these options; any further individually offered payment methods govern your legal relationship with PayPal. You can find more information about this in your PayPal account.<\/p>\n    <\/div>\n\n    <div class=\"phx-pay\">\n      <h3>Klarna \/ Instant<\/h3>\n      <p>In cooperation with the payment service provider Klarna (Klarna Bank AB (publ), Sveav\u00e4gen 46, 111 34 Stockholm, Sweden), we offer payment via instant bank transfer. The data required for payment processing will be transmitted to Klarna. Klarna&#039;s terms and conditions apply.<\/p>\n    <\/div>\n\n    <div class=\"phx-pay\">\n      <h3>Amazon Pay<\/h3>\n      <p>When selecting Amazon Pay as your payment method, payment processing is handled by Amazon Payments Europe SCA, 38 avenue JF Kennedy, L-1855 Luxembourg. You will be guided through the order process using your payment and shipping information stored with Amazon. Your account will be charged immediately after you place your order.<\/p>\n    <\/div>\n\n    <div class=\"phx-pay\">\n      <h3>Cash on delivery<\/h3>\n      <p>You pay the purchase price upon delivery of the goods by the courier. Additional cash-on-delivery fees may apply, which will be shown separately.<\/p>\n    <\/div>\n\n    <div class=\"phx-pay\">\n      <h3>Purchase on account<\/h3>\n      <p>If offered, you pay the purchase price after receiving the goods and the invoice within the period stated therein by bank transfer to our account. Purchase on account may require a successful credit check.<\/p>\n    <\/div>\n\n    <a class=\"phx-agb__top\" href=\"#agb-top\">\u2191 Back to top<\/a>\n  <\/section>\n\n  <!-- 6 -->\n  <section id=\"agb-6\">\n    <h2 class=\"phx-sec\"><span class=\"num\">06<\/span> Right of withdrawal<\/h2>\n    <p>Consumers have a statutory right of withdrawal. Detailed information can be found in our [link to privacy policy\/terms of withdrawal]. <a href=\"\/widerrufsbelehrung\/\">Cancellation policy<\/a>.<\/p>\n    <div class=\"phx-note\">\n      <strong>Note regarding sealed goods:<\/strong> According to \u00a7 312g para. 2 no. 3 of the German Civil Code (BGB), the right of withdrawal does not apply to contracts for the delivery of sealed goods which are not suitable for return for reasons of health protection or hygiene if their seal has been removed after delivery.\n    <\/div>\n    <a class=\"phx-agb__top\" href=\"#agb-top\">\u2191 Back to top<\/a>\n  <\/section>\n\n  <!-- 7 -->\n  <section id=\"agb-7\">\n    <h2 class=\"phx-sec\"><span class=\"num\">07<\/span> Warranty and guarantees<\/h2>\n    <h3>7.1 Warranty Law<\/h3>\n    <p>The statutory warranty rights apply.<\/p>\n    <h3>7.2 Guarantees and Customer Service<\/h3>\n    <p>Information on any applicable additional warranties and their exact terms can be found with the product and on special information pages in the online shop.<\/p>\n    <a class=\"phx-agb__top\" href=\"#agb-top\">\u2191 Back to top<\/a>\n  <\/section>\n\n  <!-- 8 -->\n  <section id=\"agb-8\">\n    <h2 class=\"phx-sec\"><span class=\"num\">08<\/span> Dispute resolution<\/h2>\n    <p>The European Commission provides a platform for online dispute resolution (ODR), which you can find at <a href=\"https:\/\/ec.europa.eu\/consumers\/odr\/\" target=\"_blank\" rel=\"noopener\">https:\/\/ec.europa.eu\/consumers\/odr\/<\/a> find.<\/p>\n    <p>We are neither obligated nor willing to participate in dispute resolution proceedings before a consumer arbitration board.<\/p>\n    <a class=\"phx-agb__top\" href=\"#agb-top\">\u2191 Back to top<\/a>\n  <\/section>\n\n  <div class=\"phx-agb__footer\">\n    <p>These terms and conditions are valid as of June 2026. Created using the Trusted Shops legal text generator and individually adapted to our product range and payment methods.<\/p>\n  <\/div>\n\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Phoenix Enzymreiniger \u00b7 Rechtliches Allgemeine Gesch\u00e4ftsbedingungen Bedingungen f\u00fcr alle Bestellungen \u00fcber phoenix-enzymreiniger.de Inhalt Geltungsbereich Vertragspartner, Vertragsschluss, Korrekturm\u00f6glichkeiten Vertragssprache, Vertragstextspeicherung Lieferbedingungen Preise und Bezahlung Widerrufsrecht Gew\u00e4hrleistung und Garantien Streitbeilegung 01 Geltungsbereich F\u00fcr alle Bestellungen \u00fcber unseren Online-Shop gelten die nachfolgenden AGB. Unser Online-Shop richtet sich ausschlie\u00dflich an Verbraucher. Verbraucher ist jede nat\u00fcrliche Person, die ein Rechtsgesch\u00e4ft [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-183","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/phoenix-enzymreiniger.de\/en\/wp-json\/wp\/v2\/pages\/183","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/phoenix-enzymreiniger.de\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/phoenix-enzymreiniger.de\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/phoenix-enzymreiniger.de\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/phoenix-enzymreiniger.de\/en\/wp-json\/wp\/v2\/comments?post=183"}],"version-history":[{"count":6,"href":"https:\/\/phoenix-enzymreiniger.de\/en\/wp-json\/wp\/v2\/pages\/183\/revisions"}],"predecessor-version":[{"id":15100,"href":"https:\/\/phoenix-enzymreiniger.de\/en\/wp-json\/wp\/v2\/pages\/183\/revisions\/15100"}],"wp:attachment":[{"href":"https:\/\/phoenix-enzymreiniger.de\/en\/wp-json\/wp\/v2\/media?parent=183"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}