{"id":430,"date":"2020-11-02T13:51:49","date_gmt":"2020-11-02T12:51:49","guid":{"rendered":"https:\/\/phoenix-enzymreiniger.com\/?page_id=430"},"modified":"2026-06-11T22:57:44","modified_gmt":"2026-06-11T20:57:44","slug":"widerrufsbelehrung","status":"publish","type":"page","link":"https:\/\/phoenix-enzymreiniger.de\/en\/widerrufsbelehrung\/","title":{"rendered":"Cancellation policy"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"430\" class=\"elementor elementor-430\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ac3fb9b e-flex e-con-boxed e-con e-parent\" data-id=\"ac3fb9b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ea8d954 elementor-widget elementor-widget-html\" data-id=\"ea8d954\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<!-- ============================================================\n     PHOENIX ENZYMREINIGER \u2013 WIDERRUFSBELEHRUNG + WIDERRUFSFORMULAR\n     Stand: 11.06.2026 \u00b7 Basistext: Trusted Shops Rechtstexter\n     Korrigiert:\n       - Firmenname: Beratungs- & Vertriebsservice Schmidt (nicht \"Agentur\")\n       - E-Mail: info@phoenix-enzymreiniger.de\n       - Anschrift: Lange Hecke 11, 41462 Neuss\n       - Fax entfernt\n       - Widerruf-Link auf saubere .de-URL\n     NEU: Funktionierender elektronischer Widerrufsbutton (\u00a7312g BGB Pflicht)\n          -> erf\u00fcllt \"elektronische Widerrufsfunktion = Ja\"\n     Technik: Formular \u00f6ffnet vorbef\u00fcllte E-Mail an info@ (mailto).\n              Kein Server\/Plugin n\u00f6tig, funktioniert in jedem WordPress.\n     Einbau: WordPress Seite \"Widerrufsbelehrung\" -> Block \"Custom HTML\"\n     ============================================================ -->\n<style>\n  .phx-wr{\n    --navy:#072C58; 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min-height:84px;}\n  .phx-wr__btn{\n    grid-column:1 \/ -1; margin-top:4px;\n    background:linear-gradient(180deg,var(--navy-2),var(--navy));\n    color:#fff; border:none; border-radius:10px;\n    padding:14px 22px; font-size:15.5px; font-weight:700;\n    cursor:pointer; letter-spacing:.01em;\n    transition:transform .08s,box-shadow .15s,opacity .15s;\n    box-shadow:0 6px 18px -8px rgba(7,44,88,.6);\n  }\n  .phx-wr__btn:hover{transform:translateY(-1px); box-shadow:0 10px 22px -8px rgba(7,44,88,.7);}\n  .phx-wr__btn:active{transform:translateY(0);}\n  .phx-wr__formnote{font-size:12.5px; color:var(--muted); margin:12px 0 0;}\n\n  .phx-wr__footer{\n    margin:40px 0 10px; padding-top:18px; border-top:1px solid var(--line);\n    font-size:12.5px; color:var(--muted);\n  }\n\n  @media (max-width:560px){\n    .phx-wr__head{padding:30px 22px 26px;}\n    .phx-wr__form{padding:22px 18px;}\n    .phx-wr__grid{grid-template-columns:1fr;}\n  }\n<\/style>\n\n<div class=\"phx-wr\" id=\"wr-top\">\n\n  <header class=\"phx-wr__head\">\n    <p class=\"phx-wr__eyebrow\">Phoenix Enzymreiniger \u00b7 Legal<\/p>\n    <h1>Cancellation policy<\/h1>\n    <p>Your statutory right of withdrawal and the online withdrawal form<\/p>\n  <\/header>\n\n  <h2 class=\"phx-sec\">Right of withdrawal<\/h2>\n  <p>You have the right to withdraw from this contract within 14 days without giving any reason. The withdrawal period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the goods.<\/p>\n\n  <p>To exercise your right of withdrawal, you must inform us<\/p>\n  <div class=\"phx-wr__addr\">\n    <strong>Consulting &amp; Sales Service Schmidt<\/strong><br>\n    Klaus-Dieter Schmidt<br>\n    Lange Hecke 11, 41462 Neuss, Germany<br>\n    E-mail: <a href=\"mailto:info@phoenix-enzymreiniger.de\">info@phoenix-enzymreiniger.de<\/a>\n  <\/div>\n  <p>You must inform us of your decision to withdraw from this contract by means of a clear statement (e.g. a letter sent by post or an email). You may use the attached model withdrawal form, but this is not obligatory.<\/p>\n\n  <p>You can also find the model withdrawal form or another clear statement on our website at <a href=\"https:\/\/phoenix-enzymreiniger.de\/widerrufsbelehrung\/\">phoenix-enzymreiniger.de\/widerrufsbelehrung<\/a> Please complete and submit the form electronically (see form below). If you use this option, we will immediately send you confirmation of receipt of your cancellation (e.g., by email).<\/p>\n\n  <p>To comply with the cancellation period, it is sufficient that you send the notification of the exercise of the right of cancellation before the end of the cancellation period.<\/p>\n\n  <h2 class=\"phx-sec\">Consequences of revocation<\/h2>\n  <p>If you withdraw from this contract, we will reimburse all payments received from you, including delivery costs (excluding any additional costs incurred if you chose a delivery method other than our cheapest standard delivery option), without undue delay and no later than fourteen days from the day on which we received your notification of withdrawal. For this reimbursement, we will use the same payment method that you used for the original transaction, unless expressly agreed otherwise; in no case will you be charged any fees as a result of this reimbursement.<\/p>\n  <p>We may refuse reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.<\/p>\n  <p>You must return or hand over the goods to us without undue delay and in any event no later than fourteen days from the day on which you notify us of your withdrawal from this contract. The deadline is met if you send the goods before the period of fourteen days has expired.<\/p>\n  <p>You bear the direct costs of returning the goods.<\/p>\n  <p>You are only liable for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for testing their condition, properties and functionality.<\/p>\n\n  <h2 class=\"phx-sec\">Exclusion or premature expiry of the right of withdrawal<\/h2>\n  <p>The right of withdrawal does not apply to contracts with businesses. Consumers have an unrestricted right of withdrawal; however, it expires prematurely in the cases provided for by law.<\/p>\n  <div class=\"phx-wr__addr\">\n    <strong>Note regarding our products:<\/strong> Our product range includes sealed goods that are unsuitable for return for reasons of health protection or hygiene. For these goods, the right of withdrawal expires in accordance with \u00a7 312g para. 2 no. 3 of the German Civil Code (BGB) if their seal has been removed after delivery.\n  <\/div>\n\n  <!-- ELEKTRONISCHES WIDERRUFSFORMULAR -->\n  <h2 class=\"phx-sec\">Exercise your right of withdrawal online<\/h2>\n  <div class=\"phx-wr__form\">\n    <h3>Electronic cancellation form<\/h3>\n    <p class=\"hint\">Fill in the fields and click on &quot;Submit cancellation&quot;. A pre-filled email will open for you to send to us. You will then receive a confirmation of receipt.<\/p>\n\n    <div class=\"phx-wr__grid\">\n      <div class=\"phx-wr__field\">\n        <label for=\"wr-name\">Name of consumer(s)<\/label>\n        <input id=\"wr-name\" type=\"text\" placeholder=\"First and Last Name\">\n      <\/div>\n      <div class=\"phx-wr__field\">\n        <label for=\"wr-anschrift\">Address<\/label>\n        <input id=\"wr-anschrift\" type=\"text\" placeholder=\"Street, postal code, city\">\n      <\/div>\n      <div class=\"phx-wr__field\">\n        <label for=\"wr-bestellt\">Ordered on<\/label>\n        <input id=\"wr-bestellt\" type=\"text\" placeholder=\"DD.MM.YYYY\">\n      <\/div>\n      <div class=\"phx-wr__field\">\n        <label for=\"wr-erhalten\">Received on<\/label>\n        <input id=\"wr-erhalten\" type=\"text\" placeholder=\"DD.MM.YYYY\">\n      <\/div>\n      <div class=\"phx-wr__field full\">\n        <label for=\"wr-ware\">Affected product \/ Order number<\/label>\n        <input id=\"wr-ware\" type=\"text\" placeholder=\"e.g. Phoenix Enzymreiniger 500 g, order no. 12345\">\n      <\/div>\n      <div class=\"phx-wr__field full\">\n        <label for=\"wr-anmerkung\">Note (optional)<\/label>\n        <textarea id=\"wr-anmerkung\" placeholder=\"Optional note\"><\/textarea>\n      <\/div>\n      <button class=\"phx-wr__btn\" type=\"button\" onclick=\"phxWiderruf()\">Send cancellation notice<\/button>\n    <\/div>\n    <p class=\"phx-wr__formnote\">Note: When you submit this form, your email program will open with a pre-filled message to info@phoenix-enzymreiniger.de. Alternatively, you can cancel informally by email or letter.<\/p>\n  <\/div>\n\n  <script>\n    function phxWiderruf(){\n      var g=function(id){var el=document.getElementById(id);return el?el.value.trim():\"\";};\n      var name=g(\"wr-name\"), anschrift=g(\"wr-anschrift\"),\n          bestellt=g(\"wr-bestellt\"), erhalten=g(\"wr-erhalten\"),\n          ware=g(\"wr-ware\"), anm=g(\"wr-anmerkung\");\n      var L=[];\n      L.push(\"Hiermit widerrufe(n) ich\/wir den von mir\/uns abgeschlossenen Vertrag \u00fcber den Kauf der folgenden Waren:\");\n      L.push(\"\");\n      L.push(\"Ware \/ Bestellnummer: \"+(ware||\"-\"));\n      L.push(\"Bestellt am: \"+(bestellt||\"-\"));\n      L.push(\"Erhalten am: \"+(erhalten||\"-\"));\n      L.push(\"Name des\/der Verbraucher(s): \"+(name||\"-\"));\n      L.push(\"Anschrift: \"+(anschrift||\"-\"));\n      if(anm){L.push(\"\");L.push(\"Anmerkung: \"+anm);}\n      L.push(\"\");\n      L.push(\"Datum: \"+new Date().toLocaleDateString(\"de-DE\"));\n      var subject=\"Widerruf meiner Bestellung\"+(ware?(\" \u2013 \"+ware):\"\");\n      var href=\"mailto:info@phoenix-enzymreiniger.de?subject=\"+encodeURIComponent(subject)+\"&body=\"+encodeURIComponent(L.join(\"\\n\"));\n      window.location.href=href;\n    }\n  <\/script>\n\n  <h2 class=\"phx-sec\">Sample cancellation form<\/h2>\n  <p>(If you wish to cancel the contract, please fill out this form and return it to us.)<\/p>\n  <div class=\"phx-wr__addr\">\n    \u2013 To: Consulting &amp; Sales Service Schmidt, Klaus-Dieter Schmidt, Lange Hecke 11, 41462 Neuss, Germany, Email: <a href=\"mailto:info@phoenix-enzymreiniger.de\">info@phoenix-enzymreiniger.de<\/a><br><br>\n    \u2013 I\/We (*) hereby revoke the contract concluded by me\/us (*) for the purchase of the following goods (*)\/the provision of the following service (*)<br>\n    - Ordered on (*)\/received on (*)<br>\n    - Name of the consumer(s)<br>\n    - Address of the consumer(s)<br>\n    - Signature of the consumer(s) (only in the case of notification on paper)<br>\n    - Date<br><br>\n    <em>(*) Delete as applicable.<\/em>\n  <\/div>\n\n  <div class=\"phx-wr__footer\">\n    <p>This cancellation policy is current as of June 2026. Created using the Trusted Shops legal text generator and individually adapted.<\/p>\n  <\/div>\n\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Phoenix Enzymreiniger \u00b7 Rechtliches Widerrufsbelehrung Ihr gesetzliches Widerrufsrecht und das Online-Widerrufsformular Widerrufsrecht Sie haben das Recht, binnen vierzehn Tagen ohne Angabe von Gr\u00fcnden diesen Vertrag zu widerrufen. Die Widerrufsfrist betr\u00e4gt vierzehn Tage ab dem Tag, an dem Sie oder ein von Ihnen benannter Dritter, der nicht der Bef\u00f6rderer ist, die Waren in Besitz genommen haben [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-430","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/phoenix-enzymreiniger.de\/en\/wp-json\/wp\/v2\/pages\/430","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/phoenix-enzymreiniger.de\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/phoenix-enzymreiniger.de\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/phoenix-enzymreiniger.de\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/phoenix-enzymreiniger.de\/en\/wp-json\/wp\/v2\/comments?post=430"}],"version-history":[{"count":4,"href":"https:\/\/phoenix-enzymreiniger.de\/en\/wp-json\/wp\/v2\/pages\/430\/revisions"}],"predecessor-version":[{"id":15107,"href":"https:\/\/phoenix-enzymreiniger.de\/en\/wp-json\/wp\/v2\/pages\/430\/revisions\/15107"}],"wp:attachment":[{"href":"https:\/\/phoenix-enzymreiniger.de\/en\/wp-json\/wp\/v2\/media?parent=430"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}