Phoenix Enzymreiniger · Legal
Transparent information about how your data is handled on phoenix-enzymreiniger.de
The controller responsible for data processing is:
Klaus-Dieter Schmidt · Schmidt Consulting & Sales Service
Lange Hecke 11, 41462 Neuss
E-mail: info@phoenix-enzymreiniger.de • Phone: 02131 8854107
We appreciate your interest in our website. Protecting your privacy is very important to us. Below, we provide detailed information about how we handle your data.
You can visit our website without providing any personal information. Each time you access a page, the web server automatically saves a server log file containing information such as the name of the requested file, your IP address, the date and time of access, the amount of data transferred, and the requesting provider (access data), thus documenting the access. This access data is evaluated solely for the purpose of ensuring the smooth operation of the website and improving our services. This serves our legitimate interest in the correct presentation of our services, which outweighs any conflicting interests, pursuant to Art. 6 Para. 1 Sentence 1 lit. f GDPR.
All access data is processed only for as long as is necessary to achieve the processing purposes mentioned above.
The services for hosting and displaying this website are partly provided by our service providers as part of data processing on our behalf. Unless otherwise stated in this privacy policy, all access data and all data collected via forms provided on this website are processed on their servers. For questions about our service providers and the basis of our cooperation with them, please contact us using the contact details provided in this privacy policy.
↑ Back to topFor the purpose of contract processing (including inquiries regarding and processing of any existing claims arising from warranty, performance issues, and the right of withdrawal, as well as any statutory update obligations) pursuant to Art. 6 para. 1 sentence 1 lit. b GDPR, we collect personal data when you voluntarily provide it to us as part of your order. Mandatory fields are marked as such, as we require this data for contract processing and cannot ship the order without it. The specific data collected is evident from the respective input forms. Further information on the processing of your data, in particular its transfer to our service providers for order, payment, and shipping purposes, can be found in the following sections of this privacy policy. After complete fulfillment of the contract, your data will be restricted from further processing and deleted after the expiry of the tax and commercial law retention periods in accordance with Art. 6 Para. 1 Sentence 1 lit. c GDPR, unless you have expressly consented to further use of your data in accordance with Art. 6 Para. 1 Sentence 1 lit. a GDPR or we reserve the right to further data use that is legally permitted and about which we inform you in this declaration.
We use the merchandise management and multichannel system for order and contract processing. Afterbuy ViA-Online GmbH, Zum Holzplatz 1a, 47574 Goch, uses Afterbuy as a service provider. Afterbuy processes the data required for order, shipping, and invoicing (e.g., name, address, email address, order details) on our behalf. This service provider acts as a data processor for us in accordance with Article 28 of the GDPR. For questions about our service providers and the basis of our cooperation with them, please contact us using the contact information provided in this privacy policy.
If you have given your consent pursuant to Art. 6 para. 1 sentence 1 lit. a GDPR by choosing to open a customer account, we will use your data for the purpose of opening the customer account and for storing your data for future orders on our website. You can delete your customer account at any time, either by sending a message to the contact address described in this privacy policy or by using the corresponding function in your customer account. After your customer account is deleted, your data will be deleted unless you have expressly consented to further use of your data pursuant to Art. 6 para. 1 sentence 1 lit. a GDPR or we reserve the right to use your data for other purposes permitted by law, about which we inform you in this policy.
As part of our customer communication, we collect personal data to process your inquiries in accordance with Article 6 Paragraph 1 Sentence 1 Letter b of the GDPR, if you voluntarily provide this data to us when contacting us (e.g., via contact form, live chat tool, or email). Required fields are marked as such, as we absolutely need this data to process your inquiry. The specific data collected is evident from the respective input forms. After your inquiry has been fully processed, your data will be deleted unless you have expressly consented to further use of your data in accordance with Article 6 Paragraph 1 Sentence 1 Letter a of the GDPR, or we reserve the right to use your data beyond this scope, which is legally permissible and about which we inform you in this statement.
↑ Back to topFor the purpose of fulfilling the contract pursuant to Art. 6 para. 1 sentence 1 lit. b GDPR, we will forward your data to the shipping service provider commissioned with the delivery, insofar as this is necessary for the delivery of ordered goods. If you have any questions about our service providers and the basis of our cooperation with them, please contact us using the contact details provided in this privacy policy.
If you have given us your express consent during or after your order, we will, based on this consent pursuant to Art. 6 para. 1 sentence 1 lit. a GDPR, forward your email address to the selected shipping provider so that they can contact you before delivery to announce or coordinate the delivery. You can revoke this consent at any time by contacting us using the contact details provided in this privacy policy. After revocation, we will delete the data you provided for this purpose, unless you have expressly consented to further use of your data or we reserve the right to use your data for other purposes permitted by law, about which we inform you in this policy. If you have any questions about our service providers and the basis of our cooperation with them, please contact us using the contact details provided in this privacy policy.
↑ Back to topWe work with these partners to process payments in our online shop: technical service providers, credit institutions, payment service providers.
Depending on the payment method selected, we will forward the data necessary for processing the payment transaction to our technical service providers, the commissioned credit institutions, or the selected payment service provider, insofar as this is necessary for processing the payment. This serves the purpose of fulfilling the contract pursuant to Art. 6 para. 1 sentence 1 lit. b GDPR. In some cases, the payment service providers collect the data required for processing the payment themselves, e.g., on their own website or via technical integration in the ordering process. In this respect, the data protection policy of the respective payment service provider applies. Depending on the payment method selected, data may be transferred to third countries outside the EU/EEA for which the European Commission has determined an adequate level of data protection by decision. Insofar as data is transferred to third countries outside the EU/EEA for which the European Commission has not issued a decision on an adequate level of data protection, the cooperation is based on standard data protection clauses of the European Commission. If you have any questions about our payment processing partners or the basis of our cooperation with them, please contact us using the contact details provided in this data protection policy.
Where necessary, we will provide the aforementioned service providers with further data, which they will use together with the data required for processing the payment for the purposes of fraud prevention and optimizing our payment processes (e.g., invoicing, processing disputed payments, supporting accounting). This serves our legitimate interests in protecting ourselves against fraud and in efficient payment management, which, in accordance with Article 6(1)(f) GDPR, override any conflicting interests.
↑ Back to topIf you register for our newsletter, we will use the data required for this purpose or separately provided by you to send you our e-mail newsletter on a regular basis based on your consent pursuant to Art. 6 (1) p. 1 lit. a DSGVO.
You can unsubscribe from the newsletter at any time, either by sending a message to the contact details provided below or by using the unsubscribe link in the newsletter.
After you unsubscribe, we will delete your email address from the mailing list, unless you have expressly consented to further use of your data in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR or we reserve the right to further data use that is legally permitted and about which we inform you in this declaration.
We use the service for sending our emails and newsletters, as well as for the technical delivery of system and contact emails. Brevo Sendinblue GmbH, Köpenicker Straße 126, 10179 Berlin (parent company: Sendinblue SAS, Paris, France). Brevo processes data on our behalf in accordance with Article 28 of the GDPR.
Brevo processes the email address you provide, as well as any other shipping data, to enable delivery. If the newsletter distribution is based on your consent, the legal basis is Article 6(1)(a) GDPR; for the technical delivery of system emails, the legal basis is our legitimate interest in reliable email delivery pursuant to Article 6(1)(f) GDPR.
Brevo offers the option to perform statistical analyses of sent emails (e.g., whether an email was opened and which links were clicked). This analysis, if activated, is based on your consent in accordance with Article 6 Paragraph 1 Sentence 1 Letter a of the GDPR. Further information can be found in Brevo's privacy policy at [link to privacy policy]. brevo.com/de/legal/privacypolicy.
To make your visit to our website more attractive and to enable the use of certain functions, we use various technologies, including so-called cookies, on different pages. Cookies are small text files that are automatically stored on your device. Some of the cookies we use are deleted after the end of your browser session, i.e., after you close your browser (session cookies). Other cookies remain on your device and allow us to recognize your browser on your next visit (persistent cookies). You can find information about the storage duration in the overview in your web browser's cookie settings.
When you use our online services, we employ essential technologies to provide the explicitly requested digital service. Storing information on your device or accessing information already stored on your device does not require your consent.
For functions that are not strictly necessary, storing information on your device or accessing information already stored on your device requires your consent. Please note that if you do not grant your consent, some parts of the website may not be fully functional. Any consent you have given will remain valid until you adjust or reset the relevant settings on your device.
We use technologies that are essential for the use of certain functions on our website. These technologies collect and process your IP address, the time of your visit, device and browser information, and information about your use of our website. This serves our overriding legitimate interests in optimizing the presentation of our services, in accordance with Article 6(1)(f) GDPR.
Furthermore, we use technologies to fulfill our legal obligations (e.g., to be able to demonstrate consent to the processing of your personal data) as well as for web analytics and online marketing. You can find further information on this, including the respective legal basis for data processing, in the following sections of this privacy policy.
You can find the cookie settings for your browser at the following links: Microsoft Edge™ / Safari™ / Chrome™ / Firefox™ / Opera™.
If you have consented to the use of the technologies in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR, you can revoke your consent at any time by sending a message to the contact option described in the privacy policy.
↑ Back to topWe use the following cookies and other third-party technologies on our website. Unless otherwise stated for a specific technology, this is done on the basis of your consent pursuant to Art. 6 para. 1 sentence 1 lit. a GDPR. The data collected in this context will be deleted once the purpose for which it was collected has ceased and we have discontinued using the respective technology. You can withdraw your consent at any time with effect for the future. Further information on your right to withdraw consent can be found in the section "Cookies and other technologies". If you have any questions about the providers and the basis of our cooperation with them, please contact us using the contact details provided in this privacy policy.
We use the following technologies from Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland („Google“). The information about your use of our website that is automatically collected by Google technologies is generally transmitted to and stored on a server of Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. The European Commission has issued an adequacy decision for the USA; if the respective service provider is certified, this serves as the basis for the transfer of data to a third country. Unless otherwise stated for the individual technologies, data processing is based on an agreement concluded for the respective technology. Further information about data processing by Google can be found in Google's privacy policy.
We use Google Tag Manager. This service allows us to centrally manage and integrate tags (code snippets) on our website. Google Tag Manager itself does not create user profiles, store cookies, or independently collect any personal data. It serves purely as an administrative tool and ensures the deployment of the services (tags) integrated through it. However, when Google Tag Manager loads, your IP address is transmitted to Google servers, which is technically necessary for providing the service. The services integrated via Tag Manager are only activated once you have given your consent.
For website analysis purposes, Google Analytics automatically collects and stores data (IP address, time of visit, device and browser information, and information about your use of our website), from which user profiles are created using pseudonyms. Cookies may be used for this purpose. If you visit our website from the EU, your IP address is stored on a server located in the EU to derive location data and is then immediately deleted before the traffic is forwarded to other Google servers for processing. Data processing is based on your consent pursuant to Art. 6 para. 1 sentence 1 lit. a GDPR and a data processing agreement with Google.
We use Google Ads to advertise our offers on external websites and Google Conversion Tracking. This allows us to analyze how users interact with our ads – for example, whether a user completes an order after clicking on an ad. When you click on one of our ads, a cookie is stored on your device. This cookie expires after a certain period and is not used for personal identification. We use the information collected in this way to measure and optimize the effectiveness of our advertising. This processing is based on your consent in accordance with Article 6 Paragraph 1 Sentence 1 Letter a GDPR.
This website uses web fonts provided by Google (Google Fonts of Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland) for the uniform display of fonts. When you access a page, your browser loads the required fonts to display texts and fonts correctly. For this purpose, the browser you are using must connect to Google's servers. This allows Google to know that our website was accessed via your IP address. The use of Google Fonts is in the interest of a uniform and appealing presentation of our online content. This constitutes a legitimate interest within the meaning of Art. 6 Para. 1 Sentence 1 lit. f GDPR. If consent has been requested, processing is carried out exclusively on the basis of Art. 6 Para. 1 Sentence 1 lit. a GDPR. You can find further information about Google Fonts at [link to Google Fonts information]. developers.google.com/fonts/faq and in Google's privacy policy: policies.google.com/privacy.
If you have given your consent to the respective social media operator in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR, your data will be automatically collected and stored when you visit our online presence on the aforementioned social media platforms for market research and advertising purposes. Pseudonymous user profiles will be created from this data. These profiles can be used, for example, to display advertisements both on and off the platforms that are likely to correspond to your interests. Cookies are generally used for this purpose. Detailed information on the processing and use of data by the respective social media operator, as well as contact options and your related rights and settings for protecting your privacy, can be found in the providers' privacy policies linked below. Should you require further assistance, please feel free to contact us.
Facebook (by Meta) This service is offered by Meta Platforms Ireland Ltd., Block J, Serpentine Avenue, Dublin 4, Ireland („Meta Platforms Ireland“). Information about your use of our online presence on Facebook (by Meta) that is automatically collected by Meta Platforms Ireland is generally transferred to and stored on a server of Meta Platforms, Inc., 1601 Willow Road, Menlo Park, California 94025, USA. Data processing in connection with visits to a Facebook (by Meta) fan page is based on a joint controllership agreement pursuant to Article 26 of the GDPR. Our service providers are located and/or use servers in the following countries, for which the European Commission has determined an adequate level of data protection: Brazil, USA, Canada, Japan, South Korea, New Zealand, United Kingdom, Argentina. The adequacy decision for the USA serves as the basis for transfers to third countries, provided the respective service provider is certified. Such certification exists. Our service providers are located and/or use servers in the following countries: Australia, Hong Kong, India, Indonesia, Malaysia, Singapore, Thailand, Taiwan, Mexico. These countries have not received an adequacy decision from the European Commission. Our cooperation with them is based on standard data protection clauses issued by the European Commission.
X This service is offered by X Internet Unlimited Company, One Cumberland Place, Fenian Street, Dublin 2, D02 AX07, Ireland („X“). Information about your use of our online presence on X, automatically collected by X, is generally transferred to and stored on a server of X Corp., FM 1209, Building 2, Bastrop, TX 78602, USA. Our service providers are located and/or use servers in countries outside the EU and the EEA. There is no adequacy decision from the European Commission for these countries. Our cooperation with them is based on standard data protection clauses issued by the European Commission.
Instagram (by Meta) This service is offered by Meta Platforms Ireland Ltd., Block J, Serpentine Avenue, Dublin 4, Ireland („Meta Platforms Ireland“). Information about your use of our online presence on Instagram, automatically collected by Meta Platforms Ireland, is generally transferred to and stored on a server of Meta Platforms, Inc., 1601 Willow Road, Menlo Park, CA 94025, USA. Data processing in connection with visits to an Instagram (by Meta) fan page is based on a joint controllership agreement pursuant to Article 26 of the GDPR. Our service providers are located and/or use servers in the following countries, for which the European Commission has determined an adequate level of data protection: Brazil, USA, Canada, Japan, South Korea, New Zealand, United Kingdom, Argentina. The adequacy decision for the USA serves as the basis for transfers to third countries, provided the respective service provider is certified. Such certification exists. Our service providers are located and/or use servers in the following countries: Australia, Hong Kong, India, Indonesia, Malaysia, Singapore, Thailand, Taiwan, Mexico. These countries have not received an adequacy decision from the European Commission. Our cooperation with them is based on standard data protection clauses issued by the European Commission.
Pinterest This is a service provided by Pinterest Europe Ltd., Waterloo Exchange, 3rd Floor, Waterloo Road, Dublin 4, Ireland („Pinterest“). The information automatically collected by Pinterest about your use of our online presence on Pinterest is generally transferred to and stored on a server of Pinterest, Inc., 505 Brannan St., San Francisco, CA 94107, USA. Our service providers are located and/or use servers in countries outside the EU and the EEA. There is no adequacy decision from the European Commission for these countries. Our cooperation with them is based on standard data protection clauses issued by the European Commission.
LinkedIn This is a service provided by LinkedIn Ireland Unlimited Company, Wilton Place, Dublin 2, Ireland („LinkedIn“). The information automatically collected by LinkedIn about your use of our online presence on LinkedIn is generally transferred to and stored on a server of LinkedIn Corporation, 1000 W. Maude Avenue, Sunnyvale, CA 94085, USA. Our service providers are located in and/or use servers in the following countries, for which the European Commission has determined an adequate level of data protection: USA. The adequacy decision for the USA serves as the basis for the transfer of data to third countries, provided the respective service provider is certified. Such certification exists.
Xing This service is offered by New Work SE, Am Strandkai 1, 20457 Hamburg, Germany. Our service providers are located and/or use servers in countries outside the EU and the EEA. There is no adequacy decision from the European Commission for these countries. Our cooperation with them is based on standard data protection clauses issued by the European Commission.
↑ Back to topAs a data subject, you have the following rights:
To the extent that we process personal data as explained above to protect our overriding legitimate interests within the framework of a balancing of interests, you may object to this processing with effect for the future. If the processing is for direct marketing purposes, you may exercise this right at any time as described above. If the processing is for other purposes, you only have a right to object if there are grounds relating to your particular situation. After you have exercised your right to object, we will no longer process your personal data for these purposes unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing serves the establishment, exercise or defense of legal claims. This does not apply if the processing is for direct marketing purposes. In that case, we will no longer process your personal data for this purpose.
If you have any questions regarding the collection, processing or use of your personal data, for information, correction, restriction or deletion of data as well as revocation of consent given or objection to a specific use of data, please contact us directly using the contact details in our imprint.
↑ Back to top